Your Privacy at wi158: wi158 is committed to protecting the personal data of all Filipino players in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and all applicable data protection regulations. This Privacy Policy describes our practices in plain, clear language so you always know where you stand.
1. Introduction
This Privacy Policy ("Policy") applies to all personal data collected and processed by wi158 ("wi158," "we," "us," "our") in connection with your use of the wi158 website, wi158 Login system, mobile interface, games, sports betting services, and all related features (collectively, the "Platform").
When you register a wi158 account, complete the wi158 Login process, make a deposit or withdrawal in Philippine Peso, place a bet, or contact our support team, you provide us with personal data. This Policy explains what that data is, why we need it, and how we handle it responsibly.
By using the wi158 Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue use of the wi158 Platform and may request account closure by contacting our support team.
This Policy should be read alongside the wi158 Terms & Conditions and our Responsible Gaming Policy, both of which form part of the overall agreement between you and wi158.
2. Data We Collect
wi158 collects the following categories of personal data from players and visitors to the Platform:
2.1 Identity Data
- Full legal name as it appears on your government-issued identification
- Date of birth (used to verify the 21+ age requirement)
- Nationality and country of residence
- Government-issued ID number (e.g., Philippine passport, SSS, UMID, driver's license)
- Profile photograph where required for KYC verification
2.2 Contact Data
- Email address (used for account communications and wi158 Login verification)
- Mobile phone number (used for 2FA and account security)
- Residential address in the Philippines (city, province, postal code)
2.3 Financial Data
- GCash account number or PayMaya account details
- BPI, BDO, or Metrobank account details where used for transactions
- Deposit and withdrawal history in Philippine Peso (PHP)
- Transaction reference numbers and timestamps
2.4 Gaming & Betting Data
- Game history, bet amounts, win/loss records, and session durations
- Sports betting selections, odds accepted, and settlement outcomes
- Bonus and promotion usage history
- Responsible gaming tool settings (deposit limits, self-exclusion status)
2.5 Technical Data
- IP address and approximate geolocation
- Device type, operating system, and browser information
- wi158 Login timestamps and session activity logs
- Cookie identifiers and similar tracking technologies
2.6 Communications Data
- Records of live chat conversations with wi158 support
- Email correspondence with wi158
- Feedback, complaints, and dispute records
3. How We Collect Data
wi158 collects personal data through the following means:
- Direct collection: Data you provide when registering your wi158 account, completing the wi158 Login process, submitting KYC documents, making deposits or withdrawals, or contacting our support team.
- Automated collection: Technical data collected automatically when you access the wi158 Platform, including through cookies, web beacons, and server logs.
- Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-fraud partners; payment confirmation data from GCash, PayMaya, BPI, BDO, and Metrobank.
- Publicly available sources: Where permitted by law, wi158 may supplement your data with information from publicly available Philippine government databases for identity verification purposes.
4. How We Use Your Data
wi158 uses your personal data for the following purposes:
- Account management: To create, maintain, and secure your wi158 account and wi158 Login credentials.
- Identity verification: To verify your identity and age (21+) in compliance with Philippine regulatory requirements and PAGCOR guidelines.
- Transaction processing: To process deposits and withdrawals in Philippine Peso via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
- Gaming services: To provide access to casino games, live tables, sports betting on PBA, NBA, UFC, and all other wi158 Platform features.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and unauthorized access to wi158 accounts.
- Regulatory compliance: To fulfill our obligations under Philippine law, including AML reporting, KYC requirements, and PAGCOR compliance.
- Customer support: To respond to your inquiries, resolve disputes, and improve the wi158 support experience.
- Responsible gaming: To monitor gaming patterns and enforce responsible gaming tools including deposit limits and self-exclusion.
- Marketing communications: To send you promotional offers and updates about wi158, where you have provided consent. You may opt out at any time.
- Platform improvement: To analyze usage patterns and improve the wi158 Platform, games, and user experience for Filipino players.
5. Legal Basis for Processing
wi158 processes your personal data on the following legal bases under the Data Privacy Act of 2012 (Republic Act No. 10173) and applicable Philippine regulations:
- Contractual necessity: Processing required to fulfill our obligations under the wi158 Terms & Conditions, including account management, payment processing, and game provision.
- Legal obligation: Processing required to comply with Philippine law, including KYC verification, AML reporting, age verification, and PAGCOR regulatory requirements.
- Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your data protection rights.
- Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.
6. Data Sharing & Disclosure
wi158 does not sell your personal data to third parties. We may share your data with the following categories of recipients only where necessary and under appropriate data protection agreements:
- Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your PHP transactions.
- KYC and identity verification providers: Third-party services that assist wi158 in verifying your identity and age in compliance with Philippine regulations.
- Game providers: Software providers whose games are available on the wi158 Platform, where necessary for game operation and fairness auditing.
- Fraud prevention and AML partners: Services that help wi158 detect and prevent fraudulent activity and money laundering.
- Regulatory authorities: PAGCOR and other Philippine government authorities, where required by law or regulatory obligation.
- Legal and professional advisors: Lawyers, auditors, and other professional advisors bound by confidentiality obligations.
- Law enforcement: Philippine law enforcement agencies, where required by a valid legal order or where disclosure is necessary to prevent serious harm.
International Transfers: Where wi158 shares data with service providers located outside the Philippines, we ensure that appropriate safeguards are in place in accordance with the Data Privacy Act of 2012 and National Privacy Commission guidelines.
7. Data Retention
wi158 retains your personal data for as long as necessary to fulfill the purposes described in this Policy, subject to the following retention periods:
- Account data: Retained for the duration of your wi158 account and for a minimum of five (5) years following account closure, in accordance with Philippine AML and regulatory requirements.
- Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine financial regulations.
- KYC documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
- Support communications: Retained for three (
3) years from the date of the communication.
- Marketing consent records: Retained until you withdraw consent, plus one (1) year thereafter for compliance documentation purposes.
- Technical and log data: Retained for up to twelve (12) months from collection, unless required for longer periods for security or legal purposes.
When your personal data is no longer required, wi158 will securely delete or anonymize it in accordance with our internal data disposal procedures.
8. Security Measures
wi158 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:
- 256-bit SSL/TLS encryption: All data transmitted between your device and the wi158 Platform — including every wi158 Login session and every PHP transaction — is protected by industry-standard SSL/TLS encryption.
- Two-factor authentication (2FA): wi158 offers 2FA on all accounts to add an additional layer of security to your wi158 Login process.
- Access controls: Access to personal data within wi158 is restricted to authorized personnel on a strict need-to-know basis. All staff with access to personal data are bound by confidentiality obligations.
- Secure data storage: Personal data is stored on secure servers with physical and logical access controls, regular security audits, and intrusion detection systems.
- Payment security: Financial data related to GCash, PayMaya, BPI, BDO, and Metrobank transactions is handled in accordance with applicable payment security standards.
- Regular security assessments: wi158 conducts regular vulnerability assessments and penetration testing to identify and address potential security risks.
Your Role in Security: While wi158 takes every reasonable precaution to protect your data, you also play an important role. Always use a strong, unique password for your wi158 Login, enable 2FA, and never share your credentials with anyone. If you suspect unauthorized access to your account, contact wi158 support immediately via live chat.
9. Cookies & Tracking Technologies
wi158 uses cookies and similar tracking technologies to operate and improve the Platform. The following categories of cookies are used:
9.1 Strictly Necessary Cookies
These cookies are essential for the wi158 Platform to function. They enable core features such as the wi158 Login session management, security controls, and navigation. These cookies cannot be disabled without affecting Platform functionality.
9.2 Performance & Analytics Cookies
These cookies collect anonymized information about how players use the wi158 Platform — such as which games are most popular and how long sessions last — to help us improve the experience for Filipino players. No personally identifiable information is collected by these cookies.
9.3 Functional Cookies
These cookies remember your preferences, such as your preferred language, display settings, and responsible gaming tool configurations, so you do not need to re-enter them on each visit.
9.4 Marketing Cookies
With your consent, wi158 may use marketing cookies to deliver relevant promotional content about wi158 games and offers. You may withdraw consent for marketing cookies at any time through your account settings or browser controls.
Most web browsers allow you to control cookies through their settings. Please note that disabling certain cookies may affect the functionality of the wi158 Platform, including the wi158 Login process.
10. Your Data Rights
As a data subject under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by wi158:
- Right to be informed: The right to know what personal data wi158 collects and how it is used — which is the purpose of this Privacy Policy.
- Right of access: The right to request a copy of the personal data wi158 holds about you.
- Right to rectification: The right to request correction of any inaccurate or incomplete personal data in your wi158 account.
- Right to erasure: The right to request deletion of your personal data, subject to wi158's legal retention obligations under Philippine law.
- Right to object: The right to object to the processing of your personal data for direct marketing purposes at any time.
- Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
- Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.
To exercise any of these rights, please contact the wi158 Data Protection Officer via live chat or by email at [email protected]. wi158 will respond to all data rights requests within thirty (30) days in accordance with the Data Privacy Act of 2012.
Please Note: Certain data rights requests may be limited where wi158 is required to retain data for regulatory compliance, AML obligations, or ongoing dispute resolution. wi158 will always explain the basis for any limitation on your data rights request.
11. Children's Privacy
The wi158 Platform is strictly intended for adults aged 21 years and older. wi158 does not knowingly collect personal data from individuals under the age of 21. The minimum age requirement of 21 years applies to all wi158 account registrations and is enforced through our KYC identity and age verification process.
If wi158 discovers that personal data has been collected from a person under 21 years of age, that account will be immediately suspended, all associated data will be deleted, and any deposits will be handled in accordance with our Terms & Conditions. If you believe a minor has registered a wi158 account, please contact our support team immediately.
12. Third-Party Links
The wi158 Platform may contain references to third-party payment services such as GCash, PayMaya, BPI, BDO, and Metrobank. While wi158 works only with reputable partners, we are not responsible for the privacy practices of third-party services. When you interact with a third-party payment provider, their own privacy policy governs the handling of your data on their platform.
wi158 encourages you to review the privacy policies of any third-party services you use in connection with your wi158 account, particularly your chosen payment provider.
13. Policy Updates
wi158 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. When material changes are made, wi158 will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. The effective date at the top of this document will be updated accordingly.
Your continued use of the wi158 Platform following the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this Policy periodically to stay informed about how wi158 protects your personal data.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by wi158, please contact our Data Protection Officer:
- Live Chat: Available 24/7 in-app, in Philippine Standard Time (PHT)
- Email: [email protected]
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have not been respected by wi158.
wi158 is committed to resolving all privacy-related concerns promptly and transparently. Our support team aims to respond to all written privacy inquiries within 48 hours.